Guest Room Directory

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    In-Room Amenities

    Can I get Wi-Fi from my room?

    Yes, complimentary Wi-Fi is available in each room and throughout other areas of the property.

    Does each room include a safe?

    Yes, there is a security safe in each room.

    Is a television included in the room?

    Garden View Bungalows, Superior Seaview Rooms, Oceanfront Rooms, and Standard Rooms all include 42 inch Smart TVs. Other categories do not include TV.

    Do you have hairdryers in the room?

    Yes, there is a hairdryer in each room.

    Do you provide towels?

    Yes, Hawksbill provides clean towels daily for guests to use indoors and on the beach.

    What type of toiletries are available in each room soap, shampoo etc.?

    Bathrooms are stocked with soap, bath gel, shampoo, conditioner, lotion, toilet paper and facial tissue. 

    Does each room have an ironing board and iron?

    Yes. Ironing boards and irons are are available in each room.

    Do we need to bring adapters or transformers?

    Cottages are 110v 60 cycles with North American 3 pin sockets. Adapters are recommended if you are travelling from the UK or Europe.

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    General

    Can we check out late?

    Yes, you can request a late checkout on the day of departure then stay on property until 8:00 pm that evening. This service attracts an additional cost of US $165.00 taxes included and is subject to room availability.

    Are the beaches private?

    By law, all beaches in Antigua are open for public use. However, the beach at the hotel is massive and almost always deserted save for hotel guests. Most times you'll feel as if you have the beach all to yourself.

    Is smoking allowed?

    Smoking is allowed in outdoor areas of the property.

    What type of current is used in the hotel?

    Rooms are 110v 60 cycles with North American 3 pin sockets. Adapters would be recommended should you be travelling from the UK.

    What currency is used on the island?

    Both EC and US dollars are accepted. Should you use US$, we suggest bringing smaller denominations (1s, 5s, 10s , 20s) in order to reduce the amount of EC dollar change you receive.

    Where can we get smaller notes from?

    Local banks in Antigua can provide you with smaller dollar notes. However, due to the long wait times, we strongly suggest bringing smaller denominations (1s, 5s, 10s , 20s) of the US currency.

    Is tipping expected/required?

    Tipping is appreciated but not required. You may do it at your own discretion.

    How do I leave a tip for the staff?

    Tips can be given directly to a staff member, left at the front desk or charged to your card on checkout with your instructions.

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    Taxi's

     

    Is there a shuttle or taxi service to the airport?

    The resort will be offers a Shuttle Service for guests who booked Direct. Please contact front desk for more information.

    Otherwise if you'd like a taxi, it costs US $20.00 per couple from the airport to the hotel and US $20.00 per couple from the hotel to the airport.

    How can I get a taxi?

    Please contact front desk and we will be happy to arrange a taxi for you. 

    How much does it cost to take a taxi to the airport?

    Taxis cost US $30.00 per couple from the airport to the hotel and US $30.00 per couple from the hotel to the airport.

    Can a private transfer be arranged?

    Yes, our reservations team can arrange a private transfer for you.

    What type of vehicles are used for the Private Transfer?

    SUVs are used for Private Transfers.

    What is the cost of a Private Transfer?

    Private Transfers costs US $75.00 one way or US $150.00 round-trip, per couple.

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    Food & Drink

    Do you cater to vegans?

    Yes, vegan meals are available on our menu and can be made upon request.

    How many restaurants do you have?

    There are three restaurants on property for our guests to enjoy.  Tamarind Tree, Seagrape's Restaurant and PD.

    Do you offer buffet service?

    Yes, all meals at the resort are Buffet or A La Carte.

    Is the private beach dinner included in the all inclusive?

    The Romantic Beach Dinners is an additional service which attracts an extra charge. Learn more here.

    I follow a strict Kosher diet, can you accommodate that?

    No, we cannot accommodate guests who follow a strict Kosher diet.

    What types of dietary needs have you successfully catered to in the past?

    We have catered for lactose intolerant, vegetarians, vegans, pescatarians and individuals who are on a gluten free diet.  Please state your dietary preferences when you check in online.

    When should I advise the hotel of my dietary needs?

    You should state your dietary preferences when you check in online.

    Can I go off property for dinner/lunch? If so, any suggestions?

    Yes, you can dine at nearby restaurants such as Le Bistro, Hemingway’s, Papa Zouk, Beach Limerz, Dawns Soleil Kafe, Nomad, Cutie’s Restaurant & Bar, The Larder, Casa Roots and many more.

    How can I arrange a beach dinner?

    Contact reservations by email or book it online here.

    What is included in the beach dinner?

    Romantic Beach Dinners offer different menus from the All-Inclusive menus, and a privately set up Cabana on the beach with a private waiter.

    How much does it cost?

    Beach Dinners attract an extra charge of US $180.00.

    Can I have my beach dinner at sunset?

    Beach dinners are held simultaneously with dinner which begins at 6:30pm. At most times this is pretty close to sunset.

    Would you recommend a beach dinner for a proposal?

    Yes, private beach dinner with a candlelit pergola on the beach, will serve as an ideal setting for your proposal.

    Do you offer Room Service?

    Room Service is available at a cost of US $20.

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    Resort Dining Dress Code

    Is there a dress policy in place for dining at the resort?
    We do not have a strict dress code. However, we ask that guests are fully covered and dry once entering the dining areas.
    What are the polices for guest attire when dining?
    Breakfast & Lunch :
    Although Breakfast and lunch times are more relaxed times  we do ask that guests are fully covered and dry once entering the dining area. 
     
    Dinner:
    Long pants or tailored shorts with collared tops (including Polo style) are accepted for men along with close-toed shoes or sandals.
     
    Ladies are asked to wear dresses, blouses, skirts, non-ripped jeans, tailored slacks or tailored shorts  and shoes or sandals. 
     
    Cutoff or ripped jeans, flip flops, beachwear, athletic wear or tennis shoes are not appropriate for dinner.
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    Hotel Services & Amenities

    Is there room service? What does it cost?

    Yes we have room service. It costs $20 US. 

    Does the hotel have a laundry service?

    Yes, we do offer laundry services.

    Is there a main pool?

    Yes, the main pool is accessible from 8:00 am to 7:00 pm.

    Are there any water sports?
    Included in the nightly rates are complementary paddle boards, kayaks with paddles and life jackets for use by hotel guests., sunfish and hobie cat sailing.  Jet Ski Rides, and short boat rides are available from independent vendors on the beach at an extra charge.
    Is there a Gift Shop?

    Yes, the hotel has a Gift Shop, Pamella's Boutique. It is located near Seagrape's Restaurant. 

    What are the operating times of the wellness center?

    The Healing Hands Wellness Center is opened daily from 9am to 5pm. Spa treatments can be booked within the time slots of 9:00am to 3:30pm. Download our spa price menu here.

     
    How can I book a massage?
    Are couples’ massages offered at the hotel?

    Yes, we offer both couples and singles massages.

    Can the massage be done outside/ in our room?

    Yes. This can be requested.

    Do you offer massages on the beach?

    No. Beach massages are not offered at this time.

    What are your policies regarding massaging pregnant women?

    Expecting mothers should be past their first trimester of pregnancy before opting to reserve a spa treatment. If you have a pre-condition, submit a letter of consent from your physician to confirm that you are able to get a massage.

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    Hotel Activities

    What can I do while on property?

    Check out our activities page here.

    Do you have paddle boards?

    The resort offers paddle boarding as part of our complimentary water-sports activities.

    Do you offer kayaking?

    Yes, the resort has kayaks, oars and life vests that you can use.

    Do you offer jet skis?

    No, the resort does not offer Jet Skis, however Jet Ski Rides, and short boat rides are available from independent vendors on the beach at an extra charge.

    Is it ok to snorkel on the beach?

    Yes, you can.

    Is it ok to do shore fishing?

    Yes, you can if you have the equipment needed to do so.

    What type of entertainment does the hotel provide?

    There are multiple daily activities and nighttime performances. Most are low key and traditional. Download the entertainment schedule  OR check out our entertainment page here.

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    Sports

    Are there any golf courses nearby? What is the cost/tee time?

    Cedar Valley Golf Course is currently open.

    Size: Par 70

    Length: 6,157 yards

    Tee time: At your request but you will need to call 1-268-462-0161 at least a day in advance in order to make an appointment.

    Prices:

    Green Fee Per Person -US$49.00

    Cart Fee - US$42.00 (1-2 persons)

    Club rental- US$30.00 per club

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    Excursions

    Do we have to book excursions upon our arrival?

    No. We advise that you book excursions upon arrival or while you are on property.

    What type of excursions would you recommend?

    See our recommended tours here.

    Do you have any packages that include tours/excursions?

    No. The hotel does not have specific packages that include tours/excursions.

    Do you recommend that we go hiking on our own or should we take a guide?

    We recommend that you arrange a guided hike with our front desk team when you are on island.

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    Car Rental

    Would I be able to rent a car/jeep to travel around the island?

    Yes, you can.

    Does the hotel offer car rentals directly?

    No. However we can help you make arrangements including having the car and all paperwork delivered to you on property.

    Which rental company would you recommend?

    We recommend our trusted partner: RL Antigua. Download their brochure here.

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    Naturist Eden Beach

    Is the nude beach clothing-optional or mandatory nudity?

    The setting allows for clothing to be optional.

    Are there any amenities or facilities provided on the nude beach, such as beach chairs or umbrellas?

    We provide beach chairs with limited umbrellas exclusively for our in-house guests.

    Are there any specific rules or guidelines regarding behavior on the nude beach?

    The use of cameras, drones, and similar devices is strictly prohibited.

    Are there any barriers or signage in place to clearly indicate the boundaries of the nude beach?

    Yes, there are barriers and signage in place to clearly indicate the boundaries of the nude beach

    Is there a policy to prevent nudity on the beach from spreading to other areas of the Resort?

    Yes,  a policy has been put  in  place to ensure that nudity on the beach is limited to Eden Beach only and does not extend to other areas of the hotel property.

    How do you protect the privacy of naturist guests using the beach?

    During the day, the beach is manned by our security guard to ensure the safety and privacy of our naturist guests.

    Are there other non-nudist beaches at the resort?

    In addition to the nude beach, we have three other beaches on our property that cater to guests who prefer a more traditional clothing-required environment.

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