Frequently Asked Questions
Everything you need to known so you can book your vacation with confidence.
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GETTING HERE
RATES
GENERAL
ROOMS
ROOM AMENITIES
OCCUPANCY RULES
FOOD & DRINK
DINING ATTIRE
HOTEL SERVICES
DISABILITIES
WEDDINGS
LOCATION
RESERVATIONS
CANCELLATIONS
HOTEL ACTIVITIES
SPORTS
SPECIAL OFFERS
GIFTS
EXCURSIONS
CAR RENTALS
EDEN BEACH
Getting Here
V.C. Bird International Airport. Code = ANU. Get more flight information here.
The resort will be offering a Shuttle Service for guests who book Direct. Visit our Direct Booking Benefits page to learn more.
The hotel is approximately 25 minutes away from the airport.
Upon arrival, there will be a public taxi dispatch desk across the driveway as soon as you exit the airport terminal. Advise the dispatcher that you will be going to Hawksbill Resort, and you will be assigned a taxi to transport you to the resort. The cost is approximately US $20.00 per couple. The transfer should take 25 minutes and it may involve sharing a taxi with other arriving guests.
No advance arrangement is needed as taxis are readily available at the airport.
Taxis cost US $20.00 per couple from the airport to the hotel and US $20.00 per couple from the hotel to the airport.
Yes, our reservations team can arrange a private transfer for you.
SUVs are used for Private Transfers.
Once you exit the airport terminal, the driver from the Private Transfer company will be holding a sign with your name and flight details.
Private Transfers costs US $75.00 one way or US $150.00 round-trip, per couple.
Location
No, Hawksbill Resort is located in the Caribbean island of Antigua.
Hawksbill Resort is located on the west coast or Caribbean Sea side of the Island.
Calmer, with clearer water and free from seaweed.
No. The Sargassum Seaweed does not affect this side of the island.
All Inclusive Rates
Yes, Hawksbill Resort rates are inclusive of alcoholic and non-alcoholic drinks.
No, the hotel only offers rates that are inclusive of alcoholic and non-alcoholic beverages.
No, the hotel only offers rates that are inclusive of all meals, snacks and drinks.
No, the hotel only offers rates that are inclusive of room, all meals, snacks and drinks.
The rates on the hotel's direct website do not include airfare. You will have to book a flight separately. See our flights page for help.
Yes, the rates on the direct website include all taxes.
General
Yes, you can request a late checkout on the day of departure then stay on property until 8:00 pm that evening. This service attracts an additional cost of US $150.00 and is subject to room availability.
By law, all beaches in Antigua are open for public use. However, the beach at the hotel is massive and almost always deserted save for hotel guests. Most times you'll feel as if you have the beach all to yourself.
No. Pets are not allowed on property.
Smoking is allowed in outdoor areas of the property.
Mosquitoes are most active for a brief period during and shortly after dusk.
We have our own in-house mosquito treatment system which is very comprehensive and environmentally friendly. It involves:
- Fogging and misting of the foliage and vegetation.
- The use of in2care traps in and around resort buildings.
- Treatment of standing water catchments with exterminating briquettes.
Rooms are 110v 60 cycles with North American 3 pin sockets. Adapters would be recommended should you be travelling from the UK.
Both EC and US dollars are accepted. Should you use US$, we suggest bringing smaller denominations (1s, 5s, 10s , 20s) in order to reduce the amount of EC dollar change you receive.
Local banks in Antigua can provide you with smaller dollar notes. However, due to the long wait times, we strongly suggest bringing smaller denominations (1s, 5s, 10s , 20s) of the US currency.
Tipping is appreciated but not required. You may do it at your own discretion.
Tips can be given directly to a staff member, left at the front desk or charged to your card on checkout with your instructions.
Rooms
Each room type offers distinct features that set them apart. These include direct beach access, private space, convenient access to common areas, breathtaking ocean views, a serene and secluded location with magnificent sea views, affordability without compromising beach access, and the availability of watersports and lunch options.
The Great House (King) rooms provide the ideal combination of easy access to common areas and breathtaking ocean views.
The rooms offer unparalleled proximity to the beach, with only a few steps separating you from its beauty. The Garden Suites, while still close, are positioned just slightly further back from the shoreline.
The room sizes may vary, accommodating a range of 2 to 4 persons. Each room is equipped with either a king-size bed or two double beds, ensuring a comfortable stay. Additionally, every room features a patio or balcony furnished with seating arrangements, providing a delightful space to relax and enjoy the surroundings.
Each room offers either a king-size bed or two double beds. For your convenience, amenities such as a security safe, air-conditioning, and a ceiling fan amongst other amenities are provided. The rooms are further complemented by patio or balcony furniture, & beach loungers and chairs.
No, additional beds cannot be added. However we offer rooms with two double beds that can comfortably accommodate up to four guests.
Regrettably, we are unable to provide a guarantee for a specific room prior to your arrival. However, we would be pleased to make a note of your preference, and we will do our best to accommodate it based on availability.
Certainly! If you wish to upgrade your room, we offer the option to do so at an additional charge. For further assistance and to explore the available upgrade options, please contact our Reservations team here.
Certainly! The cost of an upgrade can vary based on several factors, such as the room type, availability, and specific requests. For personalized assistance regarding the upgrade options and their respective costs, I recommend reaching out to our Reservations Team. They will be able to provide you with detailed information and help you choose the most suitable upgrade based on your preferences and budget.
Our Garden View Bungalows are the perfect choice for those seeking budget-friendly accommodations. These bungalows offer a pleasant view of the garden and provide reasonably quick access to the beach, water-sports, and lunch time dining whilst having separate beds for you and your companion.
Yes. Download Resort Map here.
Yes, our Beachfront Bungalows are furnished with two single beds which sleeps a max of two persons.
In-Room Amenities
Yes, all rooms are air conditioned.
Complimentary in room mini bar which is restocked daily for guests who book direct here.
For guests who do not book direct, the mini fridge can be stoked based on guests request at an additional charge.
Yes, complimentary Wi-Fi is available in each room and throughout other areas of the property.
Yes, there is a security safe in each room.
Televisions cannot be added to a room. You can however connect your devices to our complimentary Wi-Fi to stream your favourite shows.
Yes, there is a hairdryer in each room.
Yes, Hawksbill provides clean towels daily for guests to use indoors and on the beach.
Bathrooms are stocked with soap, bath gel, shampoo, conditioner, lotion, toilet paper and facial tissue.
Yes. Ironing boards and irons are are available in each room.
Cottages are 110v 60 cycles with North American 3 pin sockets. Adapters are recommended if you are travelling from the UK or Europe.
Occupancy Rules
An adult is anyone 18 years of age and older as per the laws of Antigua and Barbuda.
Yes, once they are 12+ years or older.
Yes. Singles are accepted.
Yes. Many of our rooms can sleep up to 4 persons.
Yes, same sex are welcomed at the hotel.
Food & Drink
Yes, vegan meals are available on our menu and can be made upon request.
There are four restaurants on property for our guests to enjoy.
Yes, all meals at the resort are Buffet or A La Carte.
The Romantic Beach Dinners is an additional service which attracts an extra charge. Learn more here.
No, we cannot accommodate guests who follow a strict Kosher diet.
We have catered for lactose intolerant, vegetarians, vegans, pescatarians and individuals who are on a gluten free diet. Please state your dietary preferences when you check in online.
You should state your dietary preferences when you check in online.
Yes, you can dine at nearby restaurants such as Le Bistro, Hemingway’s, Papa Zouk, Beach Limerz, Dawns Soleil Kafe, Nomad, Cutie’s Restaurant & Bar, The Larder, Casa Roots and many more.
Contact reservations by email or book it online here.
Romantic Beach Dinners offer different menus from the All-Inclusive menus, and a privately set up Cabana on the beach with a private waiter.
Beach Dinners attract an extra charge of US $180.00.
Beach dinners are held simultaneously with dinner which begins at 6:30pm. At most times this is pretty close to sunset.
Yes, Private Romantic Beach Dinners, with a candlelit pergola on the beach, will serve as an ideal setting for your proposal.
Resort Dining Dress Code
Hotel Services & Amenities
No, room service is not available.
Yes, we do offer laundry services.
Yes, we do have a public TV room on property.
Yes. However most people opt to go running or walking along the beach for exercise. The beach is very long and suited to this activity.
Yes, the main pool is accessible from 7:30 am to 6:30 pm.
Yes, the hotel has a Gift Shop, Sugar Mill Boutique located in the mill tower.
The Healing Hands Wellness Center is opened daily from 9am to 5pm. Spa treatments can be booked within the time slots of 9:00am to 3:30pm. Download our spa price menu here.
You can contact reservations by email OR book online here.
Yes, we offer both couples and singles massages.
Yes. This can be requested.
No. Beach massages are not offered at this time.
Expecting mothers should be past their first trimester of pregnancy before opting to reserve a spa treatment. If you have a pre-condition, submit a letter of consent from your physician to confirm that you are able to get a massage.
Disabilities
No, our property is not wheelchair accessible.
Yes. We recommend you book a Royal Palm Beach Room, and the Great House Room.
Weddings
The standard wedding package costs $1,500 plus 15% tax. This cost will vary if you need additional services etc that are not included in the package. Learn more here.
Yes. Contact Reservations by email for help.
Yes. However Children must be 12 years and older.
Up to 16 guests can attend your wedding.
Yes however children under the age of 12 would not be allowed on property.
Yes, we can host a small wedding reception with drinks and hors d'oeuvres.
You must be on the island for at least 2 working days before getting married.
Yes, the resort's employees can act as witnesses on your wedding day.
Yes, you can have assistance with your dress on your wedding day.
The flavour of your wedding cake will be based on your chosen preference. You can fill out a wedding planner form here.
We prepare custom arches. Feel free to let us know your preference.
We have a selection of in-house and contract photographers for you to choose from. Contact Reservations for more information.
No. An individual must be a legal marriage officer in the state of Antigua and Barbuda before they can officiate a wedding there.
Hawksbill Resort offers a Honeymoon Package with specially discounted rates and benefits. Sign up here.
For a more memorable honeymoon, consider booking one of our Honeymoon Cove Rooms or one of our Royal Palm Rooms.
Reservations
A deposit of 30% is required at the time of booking to confirm your reservation. The balance is payable upon arrival.
The balance must be paid on or before arrival.
Yes, you can pay the total cost of booking before you arrive.
Yes. You will need to provide the reservationist with your credit card details.
Cancellation Penalties
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Cancellations less than 14 days prior to arrival - 30% Penalty
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Cancellations outside this window - No Penalty.
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No Shows, non-arrivals and premature checkouts - 30% penalty.
A cancellation is also penalty free where it is brought about by:
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Imposed travel and/or border restrictions beyond your control.
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Hurricane or storm related force majeure that makes it impossible for you to travel as scheduled.
You can opt to have it refunded or have it credited to a future stay.
Each situation is handled on a case by case basis. We are always willing to work with you and to understand your unique circumstances.
You can submit a letter from your physician to Reservations as evidence that you are unable to travel due to illness.
Hotel Activities
Check out our activities page here.
The resort offers paddle boarding as part of our complimentary water-sports activities.
Yes, the resort has kayaks, oars and life vests that you can use.
No, the resort does not offer Jet Skis, however Jet Ski Rides, and short boat rides are available from independent vendors on the beach at an extra charge.
Yes, you can.
Yes, you can if you have the equipment needed to do so.
There are multiple daily activities and nighttime performances. Most are low key and traditional. Download the entertainment schedule OR check out our entertainment page here.
Sports
Yes, a tennis court as well as tennis instructors are available on property. The court is free for guests to use.
Yes, tennis as well as tennis instructors are available. Tennis instructors charge US$60.00 per hour for their services.
Cedar Valley Golf Course is currently open.
Size: Par 70
Length: 6,157 yards
Tee time: At your request but you will need to call 1-268-462-0161 at least a day in advance in order to make an appointment.
Prices:
Green Fee Per Person -US$49.00
Cart Fee - US$42.00 (1-2 persons)
Club rental- US$30.00 per club
Special Offers
Yes. Our best offer with the lowest rates and the biggest perks is our Early Booking Bonus available for bookings made at least 120 days in advance. The next best deal is our Honeymoon Package Offer which is available to qualified honeymooners booking at any time prior to arrival. Next, you can Sign up for our VIP Club to receive a great special offer by email including lots of perks. Finally, by booking on this website you automatically receive a direct booking bonus of 20%. No Promo Code is required.
No. Discounts are not combinable.
July to September are the most budget friendly times to visit.
Yes. Use the Promo Code VIPHAWKREGSGLE when booking to get the best rate.
Gifts To Family/Friends Staying At Resort
Yes, family members can pay for gifts to family/friends staying at the resort.
Contact Reservations and they will assist.
A bottle of champagne or wine upon arrival, a Massage or a Private Beach Dinner are suitable gift options for honeymooners.
Excursions
No. We advise that you book excursions upon arrival or while you are on property.
See our recommended tours here.
No. The hotel does not have specific packages that include tours/excursions.
We recommend that you arrange a guided hike with our front desk team when you are on island.
Car Rental
Yes, you can.
No. However we can help you make arrangements including having the car and all paperwork delivered to you on property.
We recommend our trusted partner: RL Antigua. Download their brochure here.
Naturist Eden Beach
The setting allows for clothing to be optional.
We provide beach chairs with limited umbrellas exclusively for our in-house guests.
The use of cameras, drones, and similar devices is strictly prohibited.
Yes, there are barriers and signage in place to clearly indicate the boundaries of the nude beach
Yes, a policy has been put in place to ensure that nudity on the beach is limited to Eden Beach only and does not extend to other areas of the hotel property.
During the day, the beach is manned by our security guard to ensure the safety and privacy of our naturist guests.
In addition to the nude beach, we have three other beaches on our property that cater to guests who prefer a more traditional clothing-required environment.